Accessibility
Statement of Commitment
Bantrel Co., and Bantrel Management Services Co., (collectively, "Bantrel") are committed to meeting the needs of individuals with disabilities in a timely manner by removing and preventing barriers to accessibility and by meeting our accessibility requirements under the Accessibility for Ontarians with Disabilities Act, 2005, and the Ontario Human Rights Code.
Scope
This policy applies to Bantrel Co., Bantrel Management Services Co., (collectively, "Bantrel") personnel in Ontario.
Purpose
Bantrel is committed to meeting the needs of individuals with disabilities in a timely manner by removing and preventing barriers to accessibility and by meeting our accessibility requirements under provincial legislation.
Directive
In keeping with our Values of Integrity Always, Deliver as Promised, and Care for What Matters, Bantrel is committed to:
- Provide services and facilities in a way that respects the dignity and independence of people with disabilities.
- Arrange for accessible formats and communication support upon request.
- Ensure accessible employment practices.
- Provide applicable training to employees, volunteers, and others who interact with the public or who develop policies.
Training includes, but is not limited to, Ontario’s accessibility standards, and aspects of the Ontario Human Rights Code that relate to persons with disabilities.
We train applicable persons during onboarding, and upon transfer to an Ontario role. We maintain records of the training provided, including dates and individuals to whom it was provided.
Feedback on how we provide accessible services is welcomed and encouraged. Feedback can be provided in person, by phone, through the internal HR ticketing system submission, or through our website.
Client Service
Bantrel is committed to providing accessible Client services and facilities to people with disabilities. Relevant personnel who interact with Clients will receive training on effective communication practices tailored to various types of disabilities.
Information and Communications
Bantrel is committed to making our information and communications accessible to people with disabilities. Upon request, Bantrel will make information about the Company and its services available in accessible formats or with communication supports, and at no greater cost than the standard fee charged to others. We will work collaboratively with persons with disabilities to determine the most appropriate format or support based on accessibility needs. Additionally, Bantrel will provide publicly available emergency procedures, plans, or safety information in an accessible format as soon as reasonably possible upon request.
Employment
Bantrel is committed to fair and accessible employment practices. Candidates selected to interview for a position at Bantrel are informed of the process to submit the accommodation request. We work with applicants to identify and provide appropriate accommodations. Employees are kept informed about the policies that support individuals with disabilities, including those related to job accommodations that consider their specific accessibility needs. For employees returning to work after a disability-related absence, Bantrel will follow a structured process to develop individualized accommodation plans. If an employee’s disability requires personalized emergency response information, Bantrel will provide that information in an appropriate accessible format.
Training
Bantrel is committed to providing training on the requirements of Ontario’s accessibility laws and the Ontario Human Rights Code as it applies to persons with disabilities. Training is provided to all new hires as soon as reasonably possible and is updated whenever there are changes to relevant policies. Bantrel keeps records of all training sessions, including the dates and the number of participants for three years. We continue to ensure that training is offered to all Ontario personnel who are involved in developing policies or delivering goods, services, or facilities on behalf of Bantrel.
Going Forward
Bantrel will consider accessibility in relevant aspects of its business and operations and will endeavour to identify and remove accessibility barriers going forward. The plan will be reviewed and updated at least once every five years.
For More Information
For more information on this accessibility policy and plan, or to obtain accessible formats of this document, please contact our Human Resources team at HR@bantrel.com or by contacting any of our offices:
Toronto: Suite 400, 20 Toronto Street, Toronto Ontario, M5C 2B8; Phone: 905.956.9007
Calgary: Suite 2800, 700, 2nd Street SW, Calgary, Alberta, T2P 2W3; Phone: 403.290.5000
Edmonton: #401 Twin Atria, 4999 – 98 Avenue, Edmonton, Alberta, T6B 2X3; Phone: 780.462.5600
Saskatoon: Suite 110, 130 – 4th Ave N, Saskatoon, Saskatchewan, S7K 5V3; Phone: 306.808.5190